Last Updated: September 28, 2022
At Materialize, we take your privacy seriously. Please read this Privacy
Policy to learn how we treat your personal data. By using or accessing
our Services in any manner, you acknowledge that you accept the
practices and policies outlined below, and you hereby consent that we
will collect, use and share your information as described in this
platforms, software, website, and any other products or services
provided by or on behalf of Materialize. Remember that your use of
Materialize’s Services is at all times subject to our Terms and
Conditions or Terms of Service, as applicable which incorporates this
format by contacting email@example.com.
when you access or use our Services. “Personal Data” means any
information that identifies or relates to a particular individual and
also includes information referred to as “personally identifiable
information” or “personal information” under applicable data privacy
practices of companies we don’t own or control or people we don’t
manage, including, without limitation, content that is processed,
stored, or hosted by our customers using our Services.
Categories of Personal Data We Collect
This chart details the categories of Personal Data that we collect and
have collected over the past 12 months:
|Profile or Contact Data
Browsing or search history
Web page interactions (including with ads)
Referring webpage/source through which you accessed the
Non-identifiable request IDs
Statistics associated with the interaction between device or
browser and the Services
|Other Identifying Information that You Voluntarily Choose to
What Else We Collect From You When You Use Materialize Services
By default, Materialize does not collect, store or use any
directly-identifying Personal Data, except for the Personal Data
However, when you use Materialize Services, you may also choose to
provide certain additional types of information, other than those
described above, including any data that you choose to upload, store and
use in conjunction with Materialize Services. If you choose to provide
additional types of information, then we may store that information in a
profile specific to you. Except with respect to the information specific
to your account with Materialize and usage of Materialize Services, we
recommend and encourage you not to upload, store or use sensitive
information or additional directly-identifying Personal Data in
connection with Materialize Services. We will only access such
information to provide you with Materialize Services.
In all cases, whether and what additional types of personal information
is collected or stored by us on your behalf will ultimately depend upon
your privacy practices.
Categories of Sources of Personal Data
We collect Personal Data about you from the following categories of
- When you provide such information directly to us.
When you create an account or use our interactive tools and
When you register for events, communities, or other opportunities
hosted by us.
When you voluntarily provide information in free-form text boxes
through the Services or through responses to surveys or
When you send us an email or otherwise contact us.
- When you use the Services and such information is collected
Through Cookies (defined in the “Tracking Tools, Advertising and
Opt-Out” section below) placed on our website.
If you use a location-enabled browser, we may receive information
about your location.
If you download and install certain applications and software we
make available, we may receive and collect information transmitted
from your computing device for the purpose of providing you the
relevant Services, such as information regarding when you are
logged on and available to receive updates or alert notices.
We may use analytics providers to analyze how you interact and
engage with the Services, or third parties may help us provide you
with customer support.
We may use vendors to obtain information to generate leads and
create user profiles.
Our Commercial or Business Purposes for Collecting Personal Data
Providing, Customizing and Improving the Services
Creating and managing your account or other user profiles.
Processing orders or other transactions; billing.
Providing you with the products, services or information you
Meeting or fulfilling the reason you provided the information to us.
Providing support and assistance for the Services.
Improving the Services, including testing, research, internal
analytics and product development.
Personalizing the Services, website content and communications based
on your preferences.
Doing fraud protection, security and debugging.
Carrying out other business purposes stated when collecting your
Personal Data or as otherwise set forth in applicable data privacy
laws, such as the California Consumer Privacy Act (the “CCPA”).
Marketing the Services
- Marketing and selling the Services.
Corresponding with You
Responding to correspondence that we receive from you, contacting
you when necessary or requested, and sending you information about
Materialize or the Services.
Sending emails and other communications according to your
preferences or that display content that we think will interest you.
Meeting Legal Requirements and Enforcing Legal Terms
Fulfilling our legal obligations under applicable law, regulation,
court order or other legal process, such as preventing, detecting
and investigating security incidents and potentially illegal or
Protecting the rights, property or safety of you, Materialize or
Enforcing any agreements with you.
Responding to claims that any posting or other content violates
We will not collect additional categories of Personal Data or use the
Personal Data we collected for materially different, unrelated or
incompatible purposes without providing you notice.
How We Share Your Personal Data
We disclose your Personal Data to the categories of service providers
and other parties listed in this section. Depending on state laws that
may be applicable to you, some of these disclosures may constitute a
“sale” of your Personal Data. For more information, please refer to the
state-specific sections below.
Service Providers. These parties help us provide the Services or
perform business functions on our behalf. They include:
Hosting, technology and communication providers.
Security and fraud prevention consultants.
Support and customer service vendors.
Our payment processing partner Stripe, Inc. (“Stripe”) collects
your voluntarily-provided payment card information necessary to
process your payment.
information on its use and storage of your Personal Data.
Advertising Partners. These parties help us market our services
and provide you with other offers that may be of interest to you. They
Analytics Partners. These parties provide analytics on web traffic
or usage of the Services. They include:
We may share any Personal Data that we collect with third parties in
conjunction with any of the activities set forth under “Meeting Legal
Requirements and Enforcing Legal Terms” in the “Our Commercial or
Business Purposes for Collecting Personal Data” section above.
All of your Personal Data that we collect may be transferred to a third
party if we undergo a merger, acquisition, bankruptcy or other
transaction in which that third party assumes control of our business
(in whole or in part). Should one of these events occur, we will make
reasonable efforts to notify you before your information becomes subject
to different privacy and security policies and practices.
Data that is Not Personal Data
We may create aggregated, de-identified or anonymized data from the
Personal Data we collect, including by removing information that makes
the data personally identifiable to a particular user. We may use such
aggregated, de-identified or anonymized data and share it with third
parties for our lawful business purposes, including to analyze, build
and improve the Services and promote our business, provided that we will
not share such data in a manner that could identify you.
Tracking Tools, Advertising and Opt-Out
enable our servers to recognize your web browser, tell us how and when
you visit and use our Services, analyze trends, learn about our user
base and operate and improve our Services. Cookies are small pieces of
data– usually text files – placed on your computer, tablet, phone or
similar device when you use that device to access our Services. We may
also supplement the information we collect from you with information
received from third parties, including third parties that have placed
their own Cookies on your device(s). Please note that because of our use
of Cookies, the Services do not support “Do Not Track” requests sent
from a browser at this time. When you first access our website, you will
be asked about your preference with respect to non-Essential cookies. If
you’d like to change your preferences after your first visit, please
We use the following types of Cookies:
- Essential Cookies. Essential Cookies are required for providing
you with features or services that you have requested. For example,
certain Cookies enable you to log into secure areas of our Services.
Disabling these Cookies may make certain features and services
- Preference Cookies. Preference Cookies are used to record your
choices and settings regarding our Services, maintain your preferences
over time and recognize you when you return to our Services. These
Cookies help us to personalize our content for you, greet you by name
and remember your preferences (for example, your choice of language or
- Performance/Analytical Cookies. Performance/Analytical Cookies
allow us to understand how visitors use our Services. They do this by
collecting information about the number of visitors to the Services,
what pages visitors view on our Services and how long visitors are
viewing pages on the Services. Performance/Analytical Cookies also
help us measure the performance of our advertising campaigns in order
to help us improve our campaigns and the Services’ content for those
who engage with our advertising.
- Marketing Cookies. Marketing Cookies collect data about your
online activity and identify your interests so that we can provide
advertising that we believe is relevant to you. For more information
about this, please see the section below titled “Information about
You can decide whether or not to accept Cookies through your internet
browser’s settings. Most browsers have an option for turning off the
Cookie feature, which will prevent your browser from accepting new
Cookies, as well as (depending on the sophistication of your browser
software) allow you to decide on acceptance of each new Cookie in a
variety of ways. You can also delete all Cookies that are already on
your device. If you do this, however, you may have to manually adjust
some preferences every time you visit our website and some of the
Services and functionalities may not work.
To explore what Cookie settings are available to you, look in the
“preferences” or “options” section of your browser’s menu. To find out
more information about Cookies, including information about how to
manage and delete Cookies, please visit
https://ico.org.uk/for-the-public/online/cookies/ if you are located
in the European Union.
Information about Interest-Based Advertisements:
We may serve advertisements for our Services on third party websites.
These advertisements may be targeted to users who fit certain general
profile categories or display certain preferences or behaviors
(“Interest-Based Ads”). Information for Interest-Based Ads (including
Personal Data) may be provided to us by you, or derived from the usage
patterns of particular users on the Services and/or services of third
parties. Such information may be gathered through tracking users’
activities across time and unaffiliated properties, including when you
leave the Services. To accomplish this, we or our service providers may
deliver Cookies, including a file (known as a “web beacon”) from an ad
network to you through the Services. Web beacons allow ad networks to
provide anonymized, aggregated auditing, research and reporting for us
and for advertisers. Web beacons also enable ad networks to serve
targeted advertisements to you when you visit other websites. Web
beacons allow ad networks to view, edit or set their own Cookies on your
browser, just as if you had requested a web page from their site.
Data Security and Retention
We seek to protect your Personal Data from unauthorized access, use and
disclosure using appropriate physical, technical, organizational and
administrative security measures based on the type of Personal Data and
how we are processing that data. You should also help protect your data
by appropriately selecting and protecting your password and/or other
sign-on mechanism; limiting access to your computer or device and
browser; and signing off after you have finished accessing your account.
Although we work to protect the security of your account and other data
that we hold in our records, please be aware that no method of
transmitting data over the internet or storing data is completely
We retain Personal Data about you for as long as you have an open
account with us or as otherwise necessary to provide you with our
Services. In some cases we retain Personal Data for longer, if doing so
is necessary to comply with our legal obligations, resolve disputes or
collect fees owed, or is otherwise permitted or required by applicable
law, rule or regulation. We may further retain information in an
anonymous or aggregated form where that information would not identify
Personal Data of Children
Personal Data about children under 16 years of age; if you are a child
under the age of 16, please do not attempt to register for or otherwise
use the Services or send us any Personal Data. If we learn we have
collected Personal Data from a child under 16 years of age, we will
delete that information as quickly as possible. If you believe that a
child under 16 years of age may have provided Personal Data to us,
please contact us at firstname.lastname@example.org.
California Resident Rights
If you are a California resident, you have the rights set forth in this
section. Please see the “Exercising Your Rights” section below for
instructions regarding how to exercise these rights. Please note that we
may process Personal Data of our customers’ end users or employees in
connection with our provision of certain services to our customers. If
we are processing your Personal Data as a service provider, you should
contact the entity that collected your Personal Data in the first
instance to address your rights with respect to such data.
If there are any conflicts between this section and any other provision
that is more protective of Personal Data shall control to the extent of
such conflict. If you have any questions about this section or whether
any of the following rights apply to you, please contact us at
You have the right to request certain information about our collection
and use of your Personal Data over the past 12 months. In response, we
will provide you with the following information:
The categories of Personal Data that we have collected about you.
The categories of sources from which that Personal Data was collected.
The business or commercial purpose for collecting or selling your Personal Data.
The categories of third parties with whom we have shared your Personal Data.
The specific pieces of Personal Data that we have collected about you.
If we have disclosed your Personal Data to any third parties for a
business purpose over the past 12 months, we will identify the
categories of Personal Data shared with each category of third party
recipient. If we have sold your Personal Data over the past 12 months,
we will identify the categories of Personal Data sold to each category
of third party recipient.
You have the right to request that we delete the Personal Data that we
have collected about you. Under the CCPA, this right is subject to
certain exceptions: for example, we may need to retain your Personal
Data to provide you with the Services or complete a transaction or other
action you have requested. If your deletion request is subject to one of
these exceptions, we may deny your deletion request.
Exercising Your Rights
To exercise the rights described above, you or your Authorized Agent
(defined below) must send us a request that (1) provides sufficient
information (such as your login credentials) to allow us to verify that
you are the person about whom we have collected Personal Data, and (2)
describes your request in sufficient detail to allow us to understand,
evaluate and respond to it. Each request that meets both of these
criteria will be considered a “Valid Request.” We may not respond to
requests that do not meet these criteria. We will only use Personal Data
provided in a Valid Request to verify your identity and complete your
request. You do not need an account to submit a Valid Request.
We will work to respond to your Valid Request within 45 days of receipt.
We will not charge you a fee for making a Valid Request unless your
Valid Request(s) is excessive, repetitive or manifestly unfounded. If we
determine that your Valid Request warrants a fee, we will notify you of
the fee and explain that decision before completing your request.
You may submit a Valid Request using the following methods:
You may also authorize an agent (an “Authorized Agent”) to exercise your
rights on your behalf. To do this, you must provide your Authorized
Agent with written permission to exercise your rights on your behalf,
and we may request a copy of this written permission from your
Authorized Agent when they make a request on your behalf.
Personal Data Sales Opt-Out and Opt-In
We will not sell your Personal Data, and have not done so over the last
12 months. To our knowledge, we do not sell the Personal Data of minors
under 16 years of age.
_We Will Not Discriminate Against You for Exercising Your Rights
Under the CCPA_
We will not discriminate against you for exercising your rights under
the CCPA. We will not deny you our goods or services, charge you
different prices or rates, or provide you a lower quality of goods and
services if you exercise your rights under the CCPA. However, we may
offer different tiers of our Services as allowed by applicable data
privacy laws (including the CCPA) with varying prices, rates or levels
of quality of the goods or services you receive related to the value of
Personal Data that we receive from you.
Other State Law Privacy Rights
California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California
residents are entitled to contact us to prevent disclosure of Personal
Data to third parties for such third parties’ direct marketing purposes;
in order to submit such a request, please contact us at
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt-out of the
sale of certain Personal Data to third parties who intend to license or
sell that Personal Data. You can exercise this right by contacting us at
email@example.com with the subject line “Nevada Do Not Sell Request”
and providing us with your name and the email address associated with
your account. Please note that we do not currently sell your Personal
Data as sales are defined in Nevada Revised Statutes Chapter 603A.
European Union and United Kingdom Data Subject Rights
EU or UK Residents
If you are a resident of the European Union (“EU”), United Kingdom
(“UK”), Lichtenstein, Norway or Iceland, you may have additional rights
under the EU General Data Protection Regulation (the “GDPR”) with
respect to your Personal Data, as outlined below.
For this section, we use the terms “Personal Data” and “processing” as
they are defined in the GDPR, but “Personal Data” generally means
information that can be used to individually identify a person, and
“processing” generally covers actions that can be performed in
connection with data such as collection, use, storage and disclosure.
Materialize will be the controller of your Personal Data processed in
connection with the Services.
If there are any conflicts between this this section and any other
protective of Personal Data shall control to the extent of such
conflict. If you have any questions about this section or whether any of
the following applies to you, please contact us at firstname.lastname@example.org.
Note that we may also process Personal Data of our customers’ end users
or employees in connection with our provision of certain services to
customers, in which case we are the processor of Personal Data. If we
are the processor of your Personal Data (i.e., not the controller),
please contact the controller party in the first instance to address
your rights with respect to such data.
Personal Data We Collect
The “Categories of Personal Data We Collect” section above details the
Personal Data that we collect from you.
Personal Data Use and Processing Grounds
The “Our Commercial or Business Purposes for Collecting Personal Data”
section above explains how we use your Personal Data.
We will only process your Personal Data if we have a lawful basis for
doing so. Lawful bases for processing include consent, contractual
necessity and our “legitimate interests” or the legitimate interest of
others, as further described below.
- Contractual Necessity: We process the following categories of Personal Data as a matter of “contractual necessity”, meaning that
you, which enables us to provide you with the Services. When we
process data due to contractual necessity, failure to provide such
Personal Data will result in your inability to use some or all
portions of the Services that require such data.
Profile or Contact Data
- Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties:
We may also de-identify or anonymize Personal Data to further our
legitimate interests. Examples of these legitimate interests may
Providing, customizing and improving the Services.
Marketing the Services.
Corresponding with you.
Meeting legal requirements and enforcing legal terms.
Completing corporate transactions.
- Consent: In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data.
When we process Personal Data based on your consent, it will be
expressly indicated to you at the point and time of collection.
- Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation, if it is
necessary to protect the vital interests of you or other data
subjects, or if it is necessary for a task carried out in the public interest.
Sharing Personal Data
The “How We Share Your Personal Data” section above details how we share
your Personal Data with third parties.
EU and UK Data Subject Rights
You have certain rights with respect to your Personal Data, including
those set forth below. For more information about these rights, or to
submit a request, please email us at email@example.com. Please note
that in some circumstances, we may not be able to fully comply with your
request, such as if it is frivolous or extremely impractical, if it
jeopardizes the rights of others, or if it is not required by law, but
in those circumstances, we will still respond to notify you of such a
decision. In some cases, we may also need you to provide us with
additional information, which may include Personal Data, if necessary to
verify your identity and the nature of your request.
Access: You can request more information about the Personal Data
we hold about you and request a copy of such Personal Data.
Rectification: If you believe that any Personal Data we are
holding about you is incorrect or incomplete, you can request that we
correct or supplement such data.
Erasure: You can request that we erase some or all of your
Personal Data from our systems.
Withdrawal of Consent: If we are processing your Personal Data
based on your consent (as indicated at the time of collection of such
data), you have the right to withdraw your consent at any time. Please
note, however, that if you exercise this right, you may have to then
provide express consent on a case-by-case basis for the use or
disclosure of certain of your Personal Data, if such use or disclosure
is necessary to enable you to utilize some or all of our Services.
Portability: You can ask for a copy of your Personal Data in a
machine-readable format. You can also request that we transmit the
data to another controller where technically feasible.
Objection: You can contact us to let us know that you object to
the further use or disclosure of your Personal Data for certain
purposes, such as for direct marketing purposes.
Restriction of Processing: You can ask us to restrict further
processing of your Personal Data.
Right to File Complaint: You have the right to lodge a complaint
about Materialize’s practices with respect to your Personal Data with
the supervisory authority of your country or EU Member State. A list
of Supervisory Authorities is available here:
Transfers of Personal Data
The Services are hosted and operated in the United States (“U.S.”)
through Materialize and its service providers, and if you do not reside
in the U.S., laws in the U.S. may differ from the laws where you reside.
By using the Services, you acknowledge that any Personal Data about you,
regardless of whether provided by you or obtained from a third party, is
being provided to Materialize in the U.S. and will be hosted on U.S.
servers, and you authorize Materialize to transfer, store and process
your information to and in the U.S., and possibly other countries. You
hereby consent to the transfer of your data to the U.S. pursuant to a
data processing agreement incorporating standard data protection clauses
promulgated by the European Commission, a copy of which can be obtained
We’re constantly trying to improve our Services, so we may need to
any such changes by placing a notice on the Materialize website, by
sending you an email and/or by some other means. Please note that if
you’ve opted not to receive legal notice emails from us (or you haven’t
provided us with your email address), those legal notices will still
govern your use of the Services, and you are still responsible for
reading and understanding them. If you use the Services after any
all of the changes. Use of information we collect is subject to the
ways in which we collect and use your Personal Data or your choices and
rights regarding such collection and use, please do not hesitate to
contact us at:
If you are located in the EU or UK, you may contact our EU or UK-Based
DP Data Protection Services UK Ltd.,
Attn: Materialize, Inc.
16 Great Queen Street, Covent Garden, London, WC2B 5AH
Streaming Views GmbH