Support

Getting help

If you run into a snag or need support during the trial period, join the Materialize Slack community or open an issue. Slack is the best place to get timely help from Materialize employees and other users!

If you’re a paying customer, you may also have access to premium support via a shared channel within your company’s Slack or Microsoft Teams workspace.

Checking service status

Check the current status of our services on the status page, where we announce both planned and unplanned maintenance windows. You can also use the status page API to programmatically access the information on the status page.